Our Services

Appointments

We can accompany clients to appointments, or attend with them.

In-Home Support

We provide medication reminders, personal & pet care, and more. 

Palliative Care

Our meticulous end-of-life care is compassionate & dignified.

Overnight & Emergency Care

Our caregivers are available overnight and into the next day.

Senior Companionship

We offer one-on-one time with scenic walks, drives & other activities.

Shopping & Errands

We can accompany clients to run errands, pick-up groceries and  prescriptions or complete ourselves.

Extended Support

For clients with unexpected or last-minute care needs.

Hospital Support
& Advocacy

Our Caregivers support & advocate for hospitalized clients.

Our Unique Approach

Our flexible, client-centered approach is unique to us. We promote the independence of our clients, advocate for and listen to them, while offering quality, compassionate, and personalized care.

 

Whether it’s celebrating birthdays, giving hugs when needed, or communicating directly with families to update them on their loved one’s day-to-day life, we provide the little extras that make our connection with our clients special.

Seniors having fun and smiling happy

Here at Independence Matters, we know that enlisting support services is a big decision, and we aim to put our clients and their families at ease by meeting with them beforehand.

Our consultations are a relaxed, informal way for us to get to know our clients and their families, and allow us the opportunity to discuss options and answer any questions.

Client Journey

First

We’ll meet with you to discuss your individual needs.

Then

We’ll work together to prepare a care plan that suits the type of support you need, as well as the amount of time you require our services for. We’ll also assign a consistent Caregiver to you.

Last

You will have your first home support visit, and will have the opportunity to provide us with feedback on your experience, so we can continually personalize your care.